Custom Graphics
Please use our graphic templates to correctly size your graphics. We suggest opening template files in Adobe Illustrator. Once your graphics are complete return to the product page, upload your graphic files, and complete your online order.

E-Proof Approval
All graphic orders receive e-proofs. E-proofs must be approved by the customer prior to entering production. You will receive an email with a link to approve your e-proofs online. Once approved your order will enter production.

Hard Proofs
Hard proofs are mini prints of your graphics. Hard proofs are printed using the same printing press and print material as the product being ordered. Hard proofs will add an additional 3 to 5 days to production time. Hard proofs are the only way to judge output of color, resolution, and special graphic effects prior to receiving the final product. To order hard proofs click here.

Production Time
We cannot control when customers place orders or when they will provide correct graphic files for printing. For this reason, posted production times are based on when customers approve graphic proofs, not when the order is placed. Production time starts the following business day after proofs have been approved.

Rush Production
Please contact customer service for rush production availability.

Shipping & Delivery
Your completed order will be shipped on the last day of production. Tracking information will be emailed to you as soon as available.

Stock & Custom Hardware
Stock hardware orders usually ship within 24 hours after order placement. Many of our hardware products are custom manufactured, please reference production times posted on each product page.

More Information
Below are important links we suggest reviewing prior to placing your order.

How To Order
Graphic Guidelines
Graphic Upload
Production Time